FAQ
Q: How do I leave a review?
A: To share your thoughts on a product, follow these simple steps. Visit the product page for the item you wish to review and click on the "Write a review" button. This will direct you to a page where you can leave your review. You are not required to provide your name, just your email, which will not be displayed.
Q: How do I sign up for the newsletter?
A: To subscribe to our newsletter, simply visit our contact page and provide your name and email.
Q: How long will it take for my order to arrive?
A: Orders typically take 1-2 business days to process. Afterward, delivery times range from 1 to 2 business days via USPS, possibly longer in the event of USPS delays.
Q: Can I return items?
A: No, we do not accept returns. All sales are final, except in cases of damage. If you receive a damaged item within 3 days of receiving your package, please email us at tebeauty_22@gmail.com with your order number and an image of the damaged item.
Q: Are your products safe for my skin?
A: Yes, all our products are crafted from natural, organic, and plant-based ingredients, suitable for all skin types. Prior to using any of our products, it's advisable to conduct a patch test on your wrist to ensure there are no adverse reactions. For those with specific allergies, please thoroughly review the ingredients to avoid any potential skin irritations.
Q: Why don't I see results in one day?
A: Please allow your skin some time to adjust to our products when beginning a new skincare regimen; immediate results may not occur. To see significant results, use the products consistently for at least 2 weeks. Consistency is key to achieving the desired outcomes, so establish a routine with your new Tebeauty skincare products.
Q: Why hasn't my tracking number updated since reaching the post office?
A: USPS may experience unexpected delays, so please be patient while waiting for your package. Keep in mind that once we've shipped your order, we have no control over its status. If your order is lost or stolen, contact us at Tebeauty22@gmail.com first, and then reach out to USPS.
Q: How can I get in touch if I have questions about my order?
A: You can contact us by emailing Tebeauty_22@gmail.com. Please make sure to include your name and order number in your correspondence.
